Terms of Use

Effective date: March 1, 2026
Last updated: May 15, 2026

This website located at https://cxhorizon.org is operated by the Public Organization “Customer Experience Horizon” (CX Horizon NGO), EDRPOU: 46136396.

1. Acceptance of Terms

By accessing or using this website, you agree to be bound by these Terms of Use. If you do not agree with any part of these terms, please do not use this website.

2. Permitted Use

This website is provided for educational and informational purposes. You may use it to access free educational materials about AI in customer service, register for webinars, and request consultations. Commercial use of the site content requires written permission from CX Horizon NGO.

3. Intellectual Property

All content on this website — including articles, educational materials, graphics, and other media — is the property of CX Horizon NGO or its content contributors, and is protected by copyright. Reproduction of materials is permitted with reference to the source and a link to the original article.

4. User Content

By submitting content to this website (forms, feedback), you confirm that you own the rights to this content and grant CX Horizon NGO a non-exclusive license to use it for educational purposes. We will not publish your personal data without your consent.

5. Links to Third-Party Sites

This website may contain links to third-party websites. CX Horizon NGO is not responsible for the content or privacy practices of such websites. We recommend reviewing their terms and privacy policies before providing any personal information.

6. Disclaimer

Educational materials on this website are provided “as is” for informational purposes. CX Horizon NGO makes no warranties about the completeness, accuracy, or applicability of this information to specific situations. For professional advice on AI implementation, please request a consultation.

7. Limitation of Liability

CX Horizon NGO shall not be liable for any damages arising from the use of or inability to use this website or its content, to the extent permitted by applicable law.

8. Changes to Terms

We may update these Terms of Use from time to time. We will notify users of significant changes via the website. Continued use of the website after changes are published constitutes acceptance of the updated terms.

9. Governing Law

These Terms of Use are governed by the laws of Ukraine. Any disputes shall be resolved in accordance with the legislation of Ukraine.

10. Contact

CX Horizon NGO
EDRPOU: 46136396
Legal address: 54a Chernivetska St., Ternopil, 46006, Ukraine
Email: intelswift.info@gmail.com